The following is from XP-Pen, for users who are having cursor trouble with Paint Tool Sai. They have given me permission to share this free download of SAI for users who are having issues. (I’m going to remove it end of March, but can send it to users on request if they are having trouble with their XP-Pen and Sai.
Note: if your issue is that you’re using a pen that has an eraser tip and the eraser tip doesn’t work with SAI but that’s the only problem you’re having,, then the link won’t solve your problem. SAI is not on the list of programs that work with the eraser tip.
1. SAI only supports windows version.
2. Actually, SAI has a lot of bugs and the users question there are 2 ways “maybe” can solve them.
Method 1. Use this installation of SAI:
(please contact me for the link, it is free)
Download it from Google Cloud. When the download is complete, please EXTRACT then open the folder to run SAI.exe. Try to test this version cans solve users question.
b. If this doesn’t work, please follow the FAQ below about how to setup SAI, please see the attachment.
Method 2. If the download of SAI above does not solve the issue, please follow these instructions:
Q: My tablet won’t work with Paint Tool SAI; the cursor will not move at all. Other creative software does not have this issue.
A: Please follow these directions:
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- Ensure that all tablet drivers, including your XP-Pen driver, are uninstalled completely. To do this, open Start >> Control Panel >> Programs and Features and check your programs list. Reboot your computer after uninstalling any tablet software.
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- After rebooting, click “Start,” then search for “Tablet preferences.” If you find a match, you still have tablet software installed; please repeat step 1.
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- Reinstall your tablet’s latest driver from the Support >> Downloads section of our website. Reboot once more.
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- Ensure that your tablet functions correctly in software other than SAI.
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- Open your SAI installation path, then open “misc.ini” in a text editing program such as Notepad.
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- Scroll down to “TabletMouseSimulation.”
7.
- Scroll down to “TabletMouseSimulation.”
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- If it is set to 0, please change it to 1, then save and exit.8.
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- If it is set to 1, please change it to 0, then save and exit.9.
- Open SAI and test for the issue.
Ok listen to me. I have a XP-PEN Artist 22Pro, and I tried everything I saw on YouTube and other webs to no avail: the cursor didn’t even move, and if it moved there was no pressure at all; but Vicky here send me their version of paint tool SAI, and everything was solved. Magic haha what a happy day to be alive. I must apologize for answering so late, but as they said, better late than never I guess.
Thanks again to Vicky for beign a life saver, and a nice person that’s keeping this web. *hug*
TL;DR: The Paint Tool Sai of this site works 😀
Great!
I’m having a different problem.
I have the XP Pen Artist 12 tablet and am using Paint Tool Sai.
My problem is that, for some reason, the erase button doesn’t function as an erase button. It just functions the same as the pen tip, but with little to no pressure sensitivity. I though that if I switched to the eraser tool while using the eraser end, it would keep that as the eraser. But when I switch back to the pen tip, its still the eraser. I’ve tried a bunch of things, but I can’t figure out how to fix it.
Hi, Sai is not on the list of software that Sai says is compatible with the eraser end. So you’re better off just using the pen tip as an eraser tool.
Hello! I bought sai a long time ago and I just got the xp pen artist 12 a couple months ago. I’m having the same problem with my eraser tip not working as an eraser.
I was wondering if I could get the link to your version of sai? Perhaps it could solve my problem.
Another question as well, will I have to uninstall my current version of sai that I paid for in order to download this one?
Thank you in advance!
Hi, the eraser tip on the pen doesn’t work with SAI, it only works with certain programs.
Hi ~could please send me the link . Thank you so much
Hi, now that we’ve reached the midyear, I just posted it. Most of the choices have not changed that much, though there are a lot of new tablet PCs. The PCs are going to have to be a separate post.
https://www.tabletsforartists.com/best-drawing-tablet-2019/
If you could please send me the link that would be swell. Thanks for the help in advance!
emailed it to you.
Hello I have the Deco 1 and I have this issue as well. I found if you don’t install the drivers, the pen works in SAI all the time even upon reboots or waking up from sleep. The pen only functions like a mouse though. No pressure support. However, when you install the drivers then it will work completely. Unfortunately, if you put the computer to sleep, restart, or shutdown the pen will not work when Windows comes back up. You then have to uninstall and reinstall drivers. It will work again. But if you need to put the computer to sleep or turn it off for whatever reason, it will not work when Windows boots again and you’ll have to keep uninstalling and reinstalling as many times as you have to turn off or put your computer to sleep. I’m not sure if you can use this information, but it’s what I’ve found. I’m guessing it’s the drivers and not Paint Tool SAI. Or maybe SAI resets and can’t recognize the drivers the first time Windows has to reboot since the driver install and from then on until you reinstall them. Also crazy thing happens. XP-Pen recently updated the drivers for the Deco Series on June 26, 2018. I used to be able to open the PenTablet program before the update. I cannot anymore unless I unplug the tablet, try to open it, receive the message to plug it in, and then PenTablet opens with the message still there in front of it. If I close the message, PenTablet closes as well and that’s it. I noticed that PenTablet is not in English anymore. It’s in Japanese. Anyways can I try your download for SAI? I’ll let you know what happens. Thank You!
Thanks, sent you the link. Yes please let me know if it works for you, thanks!
can i have the link to try first before i go messing around with files? im really bad at that kinda stuff and would just like to try all alternatives first
emailed it to you.
Hi I have SAI and Xp Pen tablet, I am having the issue that the cursor will not move when using my tablet but it works on other programs such as Krita, could I have the link you have for the different version? Hopefully it will work for me, SAI is mty favorite program.
emailed it to you
Hello!~ ^^
Excuse my English, It’s not my native language =v=;
Sooo. . My cursor does move but the problem is that the zoom and the pen pressur just won’t work at all ;^;
I did got a version that was working but,
Now that I did change my pc the link where the version is working got deleted ;^;
(Sorry to ask but,Can you send me your version?
I really have a lot of trouble working on other program. Especially with coloring. =n=”)
emailed you the link.
Could you send it to me? I’ve been trying everything possible and still no luck.
Hi, yes, I am emailing you privately.
Hi! can you send me that version of sai? i tried the 2nd one and it dosnt work
Hi, the link they gave me no longer works but I emailed them to get a new one, will update you soon.
Hi, I’m emailing you the link. If you don’t receive it let me know!
Hello! I also recently brought an XP Pen tablet and I’ve tried the second option two times but it didn’t work :(( Can i also ask you for the copy of SAI? I would send you the receipts if you need them. Please? Thank you!
Hi, it’s free, I’m emailing you the link privately.
Try to reinstall everything and then instead of clicking on sai.exe, start it up by clicking on start-sai .exe. That is what worked for me.
Hey there, thanks for the fast response!
I just tried this and the cursor works now. I can open stuff and click on everything. However, I can click on any tool but I cannot use them, whether it is the pen, the airbrush, the eraser, select, etc.
I sent a message to XP Pen support with this same reply, let’s see what they can come up with!
Hi, sorry the fix didn’t work, I’m going to write to them too!